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Quick answers for teachers using The Game Room and The Arcade.
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Getting started
Your first game, your first bank, and how students join.
- What's the difference between the Game Room and the Arcade?The Game Room is whole-class on your board. The Arcade is one student per device. Both play the same question banks.Game Room + Arcade
- How do my students get into the Arcade?Open a bank and press Each student. Students go to joinmyarcade.com and type your teacher code and the bank code.Arcade
- How do I send a question bank to my students?The Each student option opens a panel with a ready-made link for Google Classroom, a Project this button, and a sub plan link.Arcade
- Can I leave the Arcade for a substitute?Yes. Press Each student on a bank to get a sub plan link with the join directions. The substitute does not need to sign in.Arcade
- How do I play my first Game Room game?Build or save a question bank, pick a game, choose your bank in Settings, set your teams, and start.Game Room
- Can I try a game before I sign up?Yes. Open classgameroom.com/try, pick a topic, and play a real game with no sign-up and nothing to install.Game Room + Arcade
- What do I need in the classroom?For the Game Room, a laptop or desktop and your board or projector. For the Arcade, the Chromebooks, tablets or laptops your students already use.Game Room + Arcade
- What is my teacher code and where do I find it?Your teacher code is the 4-character code students type to join your Arcade. Press Each student on any bank to see it.Arcade
Question banks
Build, import, edit and share the questions every game runs on.
- How do I make a question bank with AI?In My Question Banks, press Create with AI, pick the grade and subject, and review every question before it saves.Game Room + Arcade
- How do I add more AI questions to a bank?Open the bank and press Add more with AI. It adds to the questions you already have instead of starting over.Game Room + Arcade
- Can I import questions from a PDF, Word file or worksheet?Not directly. The importer reads a .json bank file. The import screen gives you a ChatGPT prompt that turns your file into one.Game Room + Arcade
- Can one bank mix multiple choice and typed answers?Not at the moment. A bank is either multiple choice or single answer. If you need both, make two banks.Game Room + Arcade
- How do I type math symbols, exponents and fractions?Click into a question or answer box and use the Insert bar, or type shortcuts such as x^2 and <=.Game Room + Arcade
- Who can see the question banks I make?Banks are shared in the Question Bank Library. Tick Keep this bank private to keep one out. Anyone with a bank's share link can still see it.Game Room + Arcade
- I deleted a bank and it came backThis was a bug and it is fixed. If a deleted bank still shows, refresh the page to check your saved banks again.Game Room + Arcade
- How do I use a bank from the Question Bank Library?Open the Question Bank Library, search or filter, press Preview, then press Save to My Question Banks. You can then edit the copy you saved.Game Room + Arcade
- How do I share a bank with another teacher?Open the bank, press Share link, then Turn on the share link. Anyone with the link can see the bank and add a copy to their own Game Room.Game Room + Arcade
- Can I add a picture to a question?Yes. While you add questions, press Add image (optional) under the question and choose a picture from your device.Game Room + Arcade
- How do I turn my bank into multiple choice?Press Write wrong answers with AI, check the wrong answers it writes, then press Accept All. You can also type the wrong answers yourself.Game Room + Arcade
- Can I combine two or more banks into one?Yes, on a paid plan or a free trial. Press Combine banks in My Question Banks, tick the banks in order, and you get one new bank of up to 100 questions.Game Room + Arcade
- How do I copy a bank or save it as a file?Open the bank in My Question Banks. Press Duplicate to make a copy, or Export to download it as a .json file you can import later.Game Room + Arcade
- I closed the page before I saved my bank. Can I get it back?Often, yes. Open My Question Banks again on the same browser. If we kept your draft, you see Pick up where you left off, and you press Restore it.Game Room + Arcade
- How many questions can a bank hold?You can combine up to 100 questions into one bank. Spreadsheet imports also stop at 100. AI writes up to 20 at a time on a paid plan and 12 on the free plan.Game Room + Arcade
- How many AI banks can I make each month?The free plan includes 3 AI generations a month. A bank draft or a full multiple-choice conversion uses one generation. Create with AI shows how many you have left.Game Room + Arcade
- What is a Premium bank?A Premium bank uses the state-test question types. Paid plans and free trials can make and play them. The free plan gets one.Game Room + Arcade
Game Room games
Whole-class games on your board: setting up, teams, scoring and ending.
- Can we end a game early?Yes. Open Menu, choose End game, and confirm. The results show the standings when you stopped, even if questions remain.Game Room
- How do I set up teams in a Game Room game?Pick a game and a bank, set the number of teams, name them or press Use Fun Team Names, then press Start Game.Game Room
- How does scoring work in the Game Room?Teams can work each question on paper or whiteboards. You reveal the answer and score the teams. The scoring controls depend on the game.Game Room
- Are Game Room scores and answers saved?Game Room scores and answers are not saved for a report. Arcade Reports shows each student's question progress when students play on their own devices.Game Room
The Arcade
Students play on their own devices, earn tickets and shop for prizes.
- My students can't type the answer the way it's writtenThe Arcade accepts the common ways of typing an answer. For hard-to-type symbols, switch the bank to multiple choice.Arcade
- A student forgot their secret stickerOpen Arcade Reports and expand Players & Tickets. Press Peek on a player card to see its secret sticker for five seconds.Arcade
- A student says they're locked outThree wrong sticker guesses pause card sign-in and tickets on that device for 5 minutes. Further wrong guesses can renew the card delay.Arcade
- Students are getting into each other's player cardsStudents now pick a secret sticker as well as a name, and three wrong guesses lock that device for five minutes.Arcade
- How do students earn tickets?Students earn tickets for correct answers and can earn accuracy and score bonuses. Paid player cards keep tickets for the Prize Shop.Arcade
- How does the Prize Shop work?Students use tickets to buy prizes, such as a virtual squishy or a 5-minute Free Play Pass. Prizes they buy go to My Storeroom.Arcade
- How do the questions work inside an Arcade game?Arcade games use the bank you sent. Right answers let students play. Missed questions can come back. First answers stay saved across games.Arcade
- How do I assign banks to a class period with a due date?In My Question Banks, press Assign and choose the periods, banks and an optional due date. Save the list for one or more periods.Arcade
- How do I manage my students' player cards?Open Arcade Reports and go to Players & Tickets. Each card has an Actions menu to rename, change the period, adjust tickets, merge or remove it.Arcade
- Two of my students have the same name. What do they do?In a paid class, two students with the same name can make separate cards with different badges. In a free class, ask them to use different names.Arcade
- Do my students keep their player cards on the free plan?No. On the free plan each student plays one session, so there is no roster. A paid Arcade or Bundle plan gives students a card that lasts.Arcade
Reports
See every answer as it happens.
- The live report isn't showing anythingA different bank can make the live report look empty. Check the bank in Arcade Reports, then share today's bank codes or link.Arcade
- A student picked the wrong class periodWith an Arcade membership, open the player card in Arcade Reports. Use Actions, then Change class period, and enter the correct period.Arcade
- What do Arcade Reports show?Arcade Reports show live progress, who played each bank, student totals and assignments. Teachers with Arcade access can also see player cards.Arcade
- How do I clear my students' Arcade data for a new year?In Arcade Reports, choose what to clear, check the count, type CLEAR, and press Clear student data. It cannot be undone.Arcade
Troubleshooting
Something not working? Start here.
- The site is blocked on our school networkIf your school filter blocks the site, send your IT team our For School IT page. You can try another student address from πΉ Each student.Game Room + Arcade
- I paid, but my membership does not show as activeActivation can take a minute or two after payment. Wait, then reload My Membership. If it is still not active, email support@classgameroom.com.Game Room + Arcade
- Why are some games locked or greyed out?On the free plan, you can play the current free games. Other Game Room games look washed out and link to My Membership.Game Room + Arcade
- My bank did not saveIf you see that the bank was NOT saved, your work is still on the page. Check your internet connection, then press Save again. Do not close the page.Game Room + Arcade
Billing and plans
Trials, plans, renewals, cancelling and refunds.
- How do I cancel my membership?Go to My Membership and press Manage billing and payment method. You cancel there yourself, with no email needed.Game Room + Arcade
- What if I cancel during the free trial?You keep full access for the rest of your seven days and you are not charged at all.Game Room + Arcade
- When will I be charged?Nothing is charged during the seven-day trial. If you entered a card at checkout, your plan starts when the trial ends.Game Room + Arcade
- What happens when my free trial ends?Everything you made is saved. Pick a plan on My Membership and you are right back where you left off.Game Room + Arcade
- Can I switch between monthly and yearly?You can switch from monthly to yearly in My Membership. Ask support about switching from yearly to monthly.Game Room + Arcade
- I have the Game Room. How do I add the Arcade?In My Membership, choose Add β Monthly or Add β Yearly under The Arcade. You do not need to cancel and start again.Game Room + Arcade
- Can I get a refund?Within 7 days of a purchase we refund it, prorated for the days used. After that you can cancel and keep access to the end of the period.Game Room + Arcade
- Can my whole team share one account?Each teacher needs their own membership. For several teachers or a whole school, email us to ask about options.Game Room + Arcade
- I unsubscribed from emails. Did that cancel my membership?No. Unsubscribing only turns off news and tips. Your membership, receipts and password resets are not affected.Game Room + Arcade
- What do I get on the free plan?The free plan has five games, 3 AI banks a month, room for 30 banks, the public library and Arcade reports for the last 7 days.Game Room + Arcade
- Which plan should I pick?Pick the Game Room for whole-class games on your board, the Arcade for students on their own devices, or the Bundle for both with one login.Game Room + Arcade
- My membership lapsed. What happens to my banks?Your question banks, teacher code and students' progress stay safe. Renew when you are ready and you are back where you left off.Game Room + Arcade
Account and sign-in
Signing in, passwords, your email address and your account settings.
- I can't sign inIf you signed up at checkout you may never have set a password. Use Set a new password, or the reset link on the sign-in page.Game Room + Arcade
- How do I set up my account from the invitation email?Open the invitation email from Lauren Fulton Math and click Set Up My Account. Choose a password of at least 8 characters and press Create My Account.Game Room + Arcade
- How do I change my password?Open Settings, enter your current password, type your new password twice, and press Update Password. If you forgot your password, use Forgot your password? on the sign-in page.Game Room + Arcade
- How do I create a free account?Open the free plan page, press Create My Free Account, and fill in your name, school email, state, district and a password. No card is needed.Game Room + Arcade
Students and privacy
What we keep about students, and what we never ask for.
- Do students need accounts or email addresses?No. Students do not need an account or email address. They use your teacher and bank codes and enter a name. A class period is optional.Arcade
- What student data do you keep?Students can use a first name or nickname. They do not need a student email or account. A district privacy review goes to a person.Game Room + Arcade
- Do students see ads?No. There is no advertising and there are no ad trackers on student pages. We never sell or share student data, and we never contact students.Game Room + Arcade
- Who can see my students' names and results?You see student names and results in Arcade Reports. Class records can show a name to classmates on the same teacher code, bank and game. World records show only an initial.Arcade
- How long do you keep data, and how do I delete it?We keep data while your account is active. Clear your students' data yourself in Arcade Reports, or email support@classgameroom.com to ask us to delete it.Game Room + Arcade
Schools and IT
For school technology teams: blocked sites, sign-in, data and buying for a school.
- Which domains does our school IT need to allow?Allow classgameroom.com, joinmyarcade.com, lafmath.com and gameroom.laurenfultonmath.com, with their www versions. Everything runs over HTTPS.Game Room + Arcade
- Is it accessible? Do you have a VPAT?The question card is built from accessible controls, but there are real gaps, such as keyboard play in most Arcade games. A VPAT 2.5 report is in progress.Game Room + Arcade
- Our district needs to review the site. What can I send them?Send your district our For School IT, Privacy & Student Data, Terms & Refunds and Accessibility pages. For questions, they can email support@classgameroom.com.Game Room + Arcade
- Can my school or district buy memberships for our teachers?Each teacher needs their own membership. For several teachers, a purchase order, an invoice or a quote, email support@classgameroom.com.Game Room + Arcade
Teacher Creators
Share your question banks with other teachers from your own creator page.
- How do I become a Teacher Creator?Fill in the Become a Game Room creator form. We review applications and email approved creators. You do not need an account to apply.Game Room + Arcade
- How do I set up my creator page?Open My creator page, set your address, name, bio and links, then press Save and send for review. Lauren approves changes before they go live.Game Room + Arcade
- How do I make a package of my question banks?On My creator page, press New package, add 2 to 30 of your own banks, give it a title, then press Save and Publish. You can add a description and cover.Game Room + Arcade
- How do I upload questions from a spreadsheet?Creators can upload a CSV file with one question per row on My creator page. Save your Excel or Google Sheet as CSV first. One file makes one bank.Game Room + Arcade
- How do I add a creator's package to my banks?Open the creator's page, open the package, and press its Add all button. Banks that your plan allows are copied into My Question Banks.Game Room + Arcade
Ideas and bug reports
Tell us what broke, or what you wish the games could do.
How to play
Three short videos, under five minutes in all, with the steps written out underneath each one.
Still stuck?
Email support@classgameroom.com. We will reply back very quickly, usually within minutes to hours. Signed in? The π¬ Help chat in the corner answers right away.
Ask in the π¬ Help chat, or email support@classgameroom.com. Found something broken? Report a bug.
Report a bug or ask for help
Goes straight to Lauren. Include which game and what you were doing.