The Game Room

A student says they're locked out

Three wrong sticker guesses pause card sign-in and tickets on that device for 5 minutes. Further wrong guesses can renew the card delay.

Arcade Updated

Three wrong secret-sticker guesses in a row freeze that device for 5 minutes. This stops students from signing in to each other's player cards.

During those 5 minutes, the student can still play the games. On that device they cannot:

  • sign in to a player card,
  • earn tickets,
  • use the prize shop.

The player card that was guessed also slows down wrong guesses for 5 minutes. Another wrong guess can start a new 5-minute delay. A student who knows the right sticker can sign in to that card if their device is not frozen.

The device freeze clears on its own after 5 minutes. There is no button to clear it sooner. Let the student keep playing, then sign in again with the right sticker after the device freeze ends.

If the student forgot their sticker, see A student forgot their secret sticker.

A new student can still make a new player card during a freeze, so nobody is kept out of joining the class.

Still stuck?

Email support@classgameroom.com. We will reply back very quickly, usually within minutes to hours. Signed in? The 💬 Help chat in the corner answers right away.

Ask in the 💬 Help chat, or email support@classgameroom.com. Found something broken? Report a bug.